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Privacy Policy for YCWH

Last Updated: May 2026

At YCWH, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website or use our services, how we use it, and how we keep it secure.

1. Who We Are

YCWH (“we”, “us”, or “our”) is a Warehousing and Delivery company based in Ossett. For the purposes of data protection legislation, we are the “data controller” of the personal data you provide to us.

  • Address: Unit 5, Milner Way, Ossett, Wakefield WF5 9JE

  • Email: info@ycwh.co.uk

  • Telephone: 07770 247247

2. Information We Collect

We collect information to provide better services to our clients and ensure efficient delivery and storage operations. This includes:

  • Identity Data: Name, job title, and company name.

  • Contact Data: Billing address, delivery addresses, email addresses, and telephone numbers.

  • Transaction Data: Details about services you have purchased from us and payments to and from you.

  • Technical Data: IP address, browser type, and usage data when you visit our website.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

Purpose Legal Basis for Processing
Service Delivery Performance of a contract (delivering your goods).
Invoicing & Payments Performance of a contract and legal obligation.
Customer Support Legitimate interests (to respond to your enquiries).
Security Legitimate interests (protecting our warehouse and assets).

4. Data Retention & Security

We take the security of your warehousing and delivery data seriously.

  • Storage: We use secure servers and encrypted files to prevent your data from being accidentally lost or accessed in an unauthorised way.

  • Retention: We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements (typically 6 years for tax purposes).

5. Third-Party Sharing

We do not sell your data. We only share information with third parties strictly necessary for operations:

  • Sub-contracted Couriers: To complete deliveries outside our primary fleet.

  • IT Support: Providers who manage our website and booking systems.

  • Regulatory Bodies: If required by law (e.g., HMRC).

6. Your Legal Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  1. Request access to your personal data.

  2. Request correction of any inaccurate data we hold.

  3. Request erasure of your personal data (“the right to be forgotten”).

  4. Object to processing of your data where we are relying on a legitimate interest.

To exercise any of these rights, please contact us at info@ycwh.co.uk.

7. How to Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us via the details below:

YCWH

Unit 5, Milner Way,

Ossett, Wakefield WF5 9JE

Tel: 07770 247247

Email: info@ycwh.co.uk

Note: If you are unhappy with how we use your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).